Humanity · The Hour That Counts

For anyone who looks after anyone · 12 minutes

Sepsis has no symptom of its own. It always looks like something else — which is why it is missed, and why one sentence from you changes what happens next.

Sepsis is what happens when the body's response to an infection starts damaging its own organs. Any infection can cause it: a chest infection, a urine infection, a cut, a tooth, a chest cold in a child, food poisoning. There is no rash to look for and no single test at the door, so it is recognised by pattern and speed — someone who is much worse than the illness should make them, and worse than they were a few hours ago. Treatment is time-critical: antibiotics and fluids given early change survival substantially, which makes recognition at home part of the treatment rather than a preliminary to it.

Hoursnot days — the change is the signal
Any infectionchest, urine, skin, tooth, gut, wound
One wordasking "could this be sepsis?" changes the speed
If someone with an infection is suddenly confused, cannot pass urine, is fighting for breath, is mottled or grey, or says they feel like they are going to die — that is not a worse cold. Call the emergency number and say the word sepsis.

What deterioration actually looks like

Nobody misses sepsis at the end. It is missed in the middle, when it still looks like a bad infection and the change from yesterday is the only clue. Step through these three ordinary illnesses hour by hour and watch what changes — the rate is the thing to learn.

Nothing is saved or sent anywhere. Fictional cases, built from the patterns that appear in reviews of missed sepsis.

The lesson is not the list of signs at the end. It is that each of these was a normal illness twelve hours earlier — so "he was fine this morning" is a reason to act, not a reason to wait.

The red flags

These are the widely used warning signs. Any one of them in someone who has, or might have, an infection means emergency assessment now.

Adults and older children

  • Confusion, slurred speech, or not making sense
  • Extreme shivering, or muscle pain that feels like the worst flu of their life
  • Passing no urine in a day, or far less than usual
  • Severe breathlessness — struggling to speak in full sentences
  • "I feel like I might die" — a sense of impending doom, which is a recognised and serious sign
  • Skin mottled, blotchy, grey or blue, or very cold hands and feet with a hot body

Children and babies

  • Breathing very fast, grunting, or pauses in breathing
  • A fit or convulsion
  • Skin mottled, bluish or very pale
  • A rash that does not fade when you press it
  • Very lethargic, floppy, or hard to wake
  • Abnormally cold to touch
  • In babies: not feeding, repeated vomiting, or no wet nappy for around twelve hours
Call the emergency number (112) for any of the above. Say what the infection is or might be, say how quickly the person has changed, and say the words "I think this could be sepsis". If you are not sure it is bad enough, that uncertainty is the reason to call rather than a reason not to.

How to check the things that matter

This page keeps saying that breathing and urine and alertness are the signals, so here is how to actually check them — and, just as important, the reassurance that most infections are only infections.

  1. Count the breathing rate. Watch the chest for thirty seconds and double it, while the person is resting and not talking. Roughly: an adult sits around 12–20 breaths a minute, a school-age child 20–25, a toddler 25–35, a baby 30–40. A rate that is clearly above that range, or a number that has climbed since this morning, is one of the earliest and most useful things you can report — and it is the measurement most often skipped.
  2. Count the urine. Ask when they last passed urine, and for a baby count wet nappies. Much less than usual, or none in twelve hours in a small child, or none since morning in an adult, is an organ sign rather than dehydration to be fixed with a glass of water.
  3. Test alertness with a question, not an impression. Ask what day it is, or where they are, or ask a child to look at you and answer something simple. "A bit vague" is a finding; "seems tired" is not.
  4. Look at the skin, undressed, in good light. Mottling or blotchiness, grey or blue lips, and cool hands and feet on a hot body are all things you cannot see through a duvet or over the phone. Press any rash with a glass or a finger and see whether it fades.
  5. Write the numbers and the times down. Breathing rate, temperature, last urine, and what changed and when. Handing over three numbers and a trajectory is worth more than any adjective, and it survives the moment when you are frightened and cannot remember.
And the reassurance, which is real. The great majority of infections stay ordinary and get better with time, fluids and sometimes antibiotics. Sepsis is what you are checking for, not what you are expecting — and the way to hold both truths at once is to know the specific signs, look at them deliberately, and then stop looking. A person with a fever who is alert, drinking, passing urine, breathing normally and not deteriorating hour by hour is very probably just ill.

The sentence, and what to do if you are not taken seriously

Asking about sepsis by name is not being difficult. It changes how a call is triaged and what a clinician screens for, and it is exactly what patient-safety bodies ask families to do. Nobody competent is annoyed by the question.

  1. Say it plainly: "Could this be sepsis?" Then give the three things that matter: what the infection is, what has changed, and how fast.
  2. Lead with the change, not the symptom list. "This morning he was walking around with a cough. Now he is confused and hasn't passed urine since last night." A trajectory is far more informative than a temperature.
  3. Say the risk factors out loud. Pregnancy or recent birth, chemotherapy, diabetes, no spleen, recent surgery, a catheter or a line, immunosuppressive medicines — each of these changes the threshold, and none of them will be known unless you say so.
  4. If you are told it is viral or "just a bug", ask two questions. "What would make you think it was sepsis?" and "What should make me call back, and how soon?" Both are ordinary, reasonable questions, and the answers give you a plan.
  5. Get the safety net in writing or in your head: what to watch for, by when, and who to call. If nobody offers one, ask for one.
  6. Go back, or go elsewhere, if the person gets worse. Deterioration after a reassuring assessment is common and is not a reason to feel foolish — it is exactly what the safety net exists for. Say plainly: "she was seen four hours ago and she is worse."
And if you are the patient: say the word yourself, say what has changed since yesterday, and take somebody with you if you can — sepsis makes people confused and unreliable narrators of their own state, which is precisely when a second person matters.

The traps that catch families and clinicians alike

Who is at higher risk

What happens if you go in

Knowing the shape of it makes the decision easier, and makes it easier to tell whether it is happening.

Afterwards: the part nobody warns about

Surviving sepsis is often followed by months of being unwell in ways that surprise everybody, including the person's own family and sometimes their doctor. It has a name — post-sepsis syndrome — and knowing it exists prevents a lot of unnecessary fear and self-blame.

Preventing the infection in the first place

The drill: 16 hours

Sixteen ordinary moments — a chest infection that turned, a toddler with a fever, a new mother four days after a birth, a phone call that ended in reassurance. Most have a reasonable answer that loses hours. Pick your move; every answer explains why.

The card

Print it for the fridge. It is the one card in this series that is about a single sentence.

SEPSIS — CALL 112 AND SAY THE WORD

ADULTS: ANY ONE OF THESE

  • Confused, slurred speech, not making sense
  • Extreme shivering or muscle pain
  • Passing no urine all day
  • Severe breathlessness
  • "I feel like I might die"
  • Skin mottled, blotchy, grey or blue

CHILDREN AND BABIES

  • Breathing very fast · fit · mottled, blue or pale
  • Rash that does not fade when pressed
  • Floppy, hard to wake, abnormally cold
  • Babies: not feeding, repeated vomiting, no wet nappy ~12 h

SAY THIS ON THE PHONE

  • "Could this be sepsis?"
  • What the infection is · what changed · how fast
  • Pregnancy, chemo, diabetes, no spleen, surgery, catheter
  • If sent home: what should make me call back, and by when?
A normal temperature does not rule it out. Neither does being young, nor already being on antibiotics.